Interview with the CEO of Novaya Istra
The resort "Novaya Istra" began its work in the summer of 2019, while other sanatoriums and rest homes in the Moscow region were already hosting guests with might and main. In such a short period, the resort has become one of the favorite vacation spots of many Muscovites and residents of the Moscow region. Sergey Gennadievich Patsay, the general director of the resort, told about what attracts the guests of the resort and how it differs from other sanatoriums and rest homes in the Moscow region.
— Sergey Gennadievich, tell us a little about the resort "Novaya Istra": how does it differ from other sanatoriums and rest homes in the Moscow region?
— I will not compare our resort with other sanatoriums and rest homes in the Moscow region: everyone has their pros, cons, and features. I can only say that as much effort was invested in the creation and arrangement of the resort, as well as love, care and respect for our guests. Initially, we set a goal: to create a resort that will be good in all respects: comfortable accommodation, healthy and delicious food, good opportunities for wellness, entertainment, sports, recreation, a corner for children, beautiful alleys for walking. You can enumerate indefinitely!
Of course, I won't say that Novaya Istra is an ideal resort. We are growing, developing, getting feedback, correcting shortcomings, expanding. There is no limit to perfection. We do not strive to be better than other sanatoriums and rest homes in the Moscow region, but we strive to be better than yesterday.
— You said that the resort "Novaya Istra" helps to improve your health. What do I need for this: a referral, a medical card, or can I just come and tell you what hurts me?
— No, of course, to come to the resort, as well as to any other sanatorium or holiday home, and say that you need to cure osteochondrosis, if you do not confirm the diagnosis, it will not work. Health is serious. To get competent treatment from our specialists, you need to have a spa card: this is the rule of any sanatoriums and rest homes in the Moscow region. You can also bring (if available) the recommendations of the attending physician to the resort.
If you do not have indications for treatment, and you do not have time to make a spa card for any reason, you can undergo a number of basic examinations right at the resort. Real professionals work in Novaya Istra, so diagnostics right at the resort will help you choose the best treatment program.
— By the way, will the children be interested in the New Istra resort?
— Absolutely! The resort "Novaya Istra" is aimed at family holidays, because, firstly, children like everything new and interesting. Secondly, the atmosphere and climatic factors — the same fresh air — have a great effect on children. As practice shows, after a holiday at the Novaya Istra resort, children become calmer, sleep more soundly, their memory improves, they are able to learn better due to improved concentration of attention. And finally, sometimes adults have no one to leave their children with, so we are always happy to welcome young guests at the Novaya Istra resort!
— What kind of entertainment for children are there in sanatoriums and rest homes in the Moscow region?
— I can't talk about all the sanatoriums and rest homes, but about the resort "Novaya Istra" - with pleasure. We have a spacious children's corner, which is designed for children from 4 to 7 and from 7 to 12 years old. Although, to be honest, older children really like the theme park at our resort. It consists of several slides, houses, rope labyrinths and stairs. This is a kind of children's quest that captivates visitors so much that they leave all their energy in the town, have dinner with pleasure and instantly fall asleep.
— But about the dinners. Many parents worry about whether their children will eat out, at resorts, in sanatoriums and rest homes in the Moscow region.
— Our resort has a buffet food system, so children can choose what they will eat for breakfast, lunch, dinner. For each meal, our chefs prepare several options of dishes: soups, salads, hot dishes, pastries and, of course, seasonal fruits and vegetables. We prepare the best dishes of European cuisine only from the freshest products, so no child at our resort remains hungry.
— Okay, it's clear about the children. What to do for those who can't spend a day without activity and sports, away from gyms?
— Again, I do not undertake to judge other sanatoriums and rest homes in the Moscow region, but I will tell you about our resort. On the territory of the "New Istra" there is a universal sports ground where you can play sports: football, basketball, volleyball, lawn tennis or other games that you like. Sports equipment can be rented directly at the resort: rackets, skates, balls, skis.
If you are afraid to miss a workout in the gym, you can also not worry: our resort has a complex of simulators located right on the street. Double benefits — both sports and fresh air. This, by the way, is our trick: in other sanatoriums and rest homes in the Moscow region, you are unlikely to find a gym on the street.
— What other "chips" that distinguish you from other sanatoriums and rest homes in the Moscow region are there at your resort?
— We have a unique "Dead Sea" procedure, which is not available anywhere else in the Moscow region. This is a therapeutic swimming in water containing highly mineralized relict brine, similar in composition to that found in the waters of the Dead Sea. The water in the pool is very salty, so you can safely lie on its surface, being completely relaxed. "Dead Sea" has a beneficial effect on health, psycho-emotional state and skin and brings tremendous pleasure.
— So, before arriving at your resort, you need to take a certificate to the pool?
— No, you do not need to take a certificate to the resort, as in other sanatoriums and rest homes in the Moscow region. The main thing is to take bathing accessories, slates. We will provide a towel and a hat if you forget.
— It seems that no question about the resort can take you by surprise. Well, and if, for example, it's raining outside, you don't want to go to the pool, you don't want to sit in the room either. Then what to do at the resort?
— Then welcome to the lobby bar. Usually sanatoriums and rest homes in the Moscow region are limited to one dining room or restaurant, but not us. At our resort, on the first floor of the lobby, there is a cozy establishment with panoramic windows. Here you can have a cup of coffee with dessert, spend an evening with a glass of wine, just look at the street — at the same rain — fortunately, panoramic windows allow it. For children, the lobby bar has ice cream, milkshakes, fruits.
In summer, by the way, the bar "moves" to the street, and guests can spend time on the summer veranda.
— What about the Internet? I still don't want to break away from reality too much and look through the news feed before going to bed.
— Throughout the resort — in public areas and rooms — there is high-speed Internet access. Also, each room is equipped with a Smart TV set-top box. Use it for your health!
— Well, then the last question remains: how to get to you? Do I need to pay for my reservation in advance, come to sign a contract or what? As far as I know, you can get to other rest homes and sanatoriums in the Moscow region only after 100% prepayment.
— You can go to the official website of the resort, choose a ticket for the dates of interest and make an advance payment. It is not necessary to come to us: you can pay for your reservation through a branch of Sberbank or any other bank through an ATM, mobile bank or directly on the online website. Moreover, you can immediately pay for the ticket in full or make 30% of the reservation amount. So we are waiting for you at the Novaya Istra resort every day with a smile and first-class service!
